Privacy Policy

1. Introduction

Providence Edge Advisory Group ("PEAG", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website.

2. Information We Collect

2.1 Information You Provide

• Name and contact information
• Email address and phone number
• Business information and industry details
• Messages and communication content
• Appointment and consultation details
• Payment information (if applicable)

2.2 Automatically Collected Information

• Device information (type, OS, version)
• App usage data and analytics
• IP address and location data
• Crash reports and error logs
• User preferences and settings
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third-party services, analytics providers, and social media platforms if you choose to connect your accounts.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our services
• Process consultations and appointments
• Send updates, newsletters, and promotional content
• Respond to inquiries and support requests
• Analyze app usage and improve user experience
• Comply with legal obligations
• Prevent fraud and enhance security
• Personalize your experience

4. How We Share Your Information

We may share your information in the following circumstances:

• With service providers who assist in our operations
• With analytics and marketing partners
• When required by law or legal process
• To protect our rights and safety
• With your consent or at your direction

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to opt-out of marketing communications
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings in your browser. Disabling cookies may affect app functionality.

8. Third-Party Links

Our App may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our App is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the App. Your continued use of the App constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Kenya, and you irrevocably submit to the exclusive jurisdiction of the courts located in Kenya.